FINANCIAL INFORMATION
GENERAL FINANCIAL INFORMATION
IT IS IMPORTANT TO UNDERSTAND THAT THERE ARE SEPARATE CHARGES FOR THE FACILITY, THE DENTAL SURGEON, AND ANESTHESIA.
As part of the Twin Cities Children’s patient rights and responsibility guidelines, we believe you have a right to a thorough understanding of your bill.
UNDERSTANDING YOUR BILL
Similar to going to the hospital, you will be billed for three items:
Dental Surgery Fee: This fee is charged by your dentist to cover their time and efforts. Your dental surgeon will bill you directly for services such as crowns, fillings, extractions, cleanings, etc.
Facility Fee: This fee is charged by the facility to cover costs for nurses, supplies, scheduling staff, and rent.
Anesthesia Fee: This fee is charged by the anesthesiologist to cover their time and efforts. It will be collected before treatment.
Please email any questions to finance@twincitieschildrens.com.
INSURANCE PARTICIPATION
As a new facility, we are in process of getting in network with state and major commercial insurances. In the meantime, we accept cash pay patients at a discounted rate.
PRE-APPROVAL PROCESS
Your insurance coverage will be verified prior to the date of your procedure. A patient account representative will contact your insurance carrier to:
- Pre-authorize you
- Verify approval for the medical necessity of the treatment.
- Confirm that a valid referral is on file, if required.
- Determine co-pay/co-insurance or deductible liability if possible.
- Verify your eligibility and benefits.
DAY OF SURGERY
On the day of surgery, it is vital that you bring your most updated insurance card(s) along with photo identification. When needed, we do our best to obtain all referrals prior to the appointment. If we are unable to obtain a referral, it is your responsibility to bring it to the appointment.
If you are insured by a managed care payer, it is a requirement that you have a referral. Your primary dentist’s office should provide you with a referral indicating surgery to be performed at Twin Cities Children’s. If you do not bring that referral, it may potentially postpone or cancel your procedure.
PATIENTS WITHOUT INSURANCE
If you are not covered by an insurance carrier, we ask that you speak with a Twin Cities Children’s representative prior to treatment to discuss your financial situation. It is the policy of the center to request payment in full prior to the date of service.
PAST DUE ACCOUNTS
Please remember that when you receive our statements, you have already received quality healthcare and your insurance has been initiated by us. We would ask that you pay promptly upon receiving your statement.
If you are not able to pay your account in full, please contact one of our patient account representatives to avoid the collection process. If it becomes necessary, past-due accounts will be turned over to a collection agency.
IF YOU HAVE QUESTIONS
Twin Cities Children’s is committed to providing the highest quality of care to patients who require surgery. The center will take all necessary steps to insure appropriate reimbursement for all procedures performed at our facility.
If, at any time, you have specific questions regarding our reimbursement policy, do not hesitate to contact one of our patient account representatives at finance@twincitieschildrens.com.
